Alaska Department of Revenue to Upgrade Permanent Fund Dividend Application System with AI and Enhanced Data Management

Alaska’s Department of Revenue is set to overhaul the “outdated” application system for the state’s Permanent Fund Dividend program next year with new artificial intelligence and enhanced data management capabilities, modernizing the experience for residents.

To complete the PFD program application system upgrade, the state said it selected tech firm Saige Consulting to replace the current MyPFD web-based platform with a cloud-native system. The program, which is administered by the state’s DOR through its Permanent Fund Dividend Division, was established in 1976 and invests natural resource revenues derived from state land.

The system overhaul will improve the dividend application experience due to outdated technology, manual processes, and limited troubleshooting capabilities. It will streamline the process for the more than 630,000 eligible Alaskans who apply for and receive a PFD every year.

Charles Hu, a senior partner at Saige Consulting, told KTUU in Anchorage that the new system will save Alaskans “over 7 million minutes or 116,000 hours annually in application queries and follow-ups.”

While Alaska’s DOR has started the discovery phase of the upgrade, the state said its goal is to make the system fully operational for residents by early 2026.

“Our partnership with Saige introduces advanced AI capabilities to our state government functions, accelerating Alaska’s IT modernization and ensuring that all residents benefit from cutting-edge technology and an improved digital experience,” Fadil Limani, deputy commissioner of the Alaska Department of Revenue, said in a news release.

The announcement follows Alaska’s attempts to expand the use of AI within state government for citizen engagement, accessibility and employee efficiency.

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