Press Release: Innovating Retail Dynamics – Key Updates from Industry Leaders
In a significant step towards operational efficiency, Oh Polly and Bo+Tee have partnered with the Claimit platform to enhance their shipping claims process. Sam Robinson, Operations Support Manager at Oh Polly, stated that Claimit’s solution has notably increased their accepted claim rates, simplifying the management of claims by consolidating them into a single platform, thereby improving productivity.
Meanwhile, FoodTech leader Deliverect has launched Deliverect Kiosk in the UK, a self-service solution aimed at transforming in-store experiences. This development follows their acquisition of Tabesto and seeks to streamline restaurant operations amidst rising demand. Early adopters of the Kiosk have reported a remarkable 32% increase in ticket sizes and a 17% decrease in average order times. Additionally, upselling via kiosks has further boosted revenue, making it an attractive solution for the hospitality industry.
Shopify has unveiled its Summer ’25 Edition, Horizons, showcasing over 150 innovations across various functionalities, including AI enhancements and a new design foundation. Deann Evans, Managing Director of EMEA at Shopify, emphasized the importance of adapting to evolving market dynamics, underscoring the value of tools that enable merchants to respond quickly and enhance customer loyalty.
In retail security, Olímpica S.A., a Colombian supermarket chain, has adopted Toshiba’s ELERA Security Suite to fortify self-checkout processes through AI-driven image recognition and behavioral detection. Omar Villamil, IT Manager, highlighted this initiative as pivotal in blending traditional service with modern technology.
Lastly, Fair for You has rolled out a prepaid shopping card scheme to aid those with limited access to credit, enabling purchases with partner retailers while increasing financial flexibility. VoCoVo is also expanding its Series 5 Pro Headsets in ShopRite locations to enhance communication among staff, ultimately enriching customer engagements.
These advancements represent a collective move towards innovative, customer-centric solutions in the retail landscape.
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Photo credit retailtechinnovationhub.com
